Privacy Policy
Last updated: January 1, 2026
1. Introduction
SafeZoneNet LLC ("SafeZoneNet," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our zero-trust networking platform and services.
2. Information We Collect
2.1 Information You Provide
- Account registration information (name, email, company)
- Payment and billing information
- Communications with our support team
- Device and network configuration data
2.2 Automatically Collected Information
- Device identifiers and network information
- Connection logs and telemetry data
- Usage analytics and feature interactions
- IP addresses and geolocation data
3. How We Use Your Information
We use collected information for:
- Providing and maintaining our services
- Processing transactions and billing
- Improving and optimizing our platform
- Security monitoring and incident response
- Customer support and communications
- Compliance with legal obligations
4. Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
- Service providers who assist our operations
- Legal authorities when required by law
- Business partners with your consent
- Successors in case of merger or acquisition
5. Data Security
We implement industry-leading security measures including:
- End-to-end encryption using WireGuard protocol
- SOC 2 readiness-oriented infrastructure with compliance monitoring and audit evidence exports
- Continuous threat-signal monitoring and device posture compliance
- Zero-knowledge architecture where applicable
6. Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations. Telemetry data is retained for 90 days. You may request deletion of your data at any time.
7. Your Rights
Depending on your location, you may have rights to:
- Access your personal information
- Correct inaccurate data
- Delete your information
- Port your data to another service
- Opt-out of certain data processing
8. Contact Us
For privacy-related inquiries, contact our Data Protection Officer:
Email: [email protected]
Address: SafeZoneNet LLC, 548 Market St, San Francisco, CA 94104